Why can't I access the full article?
This could be due to one of the following reasons: Some databases offer abstracts and citation information only; or Some journal titles may have embargoes on the most current content, use eJournal ...
- Who do I contact if I'm having trouble accessing an e-journal or database?
Please submit an Access Problems Form or contact Your Library.
- I can't access the databases off campus, what should I do?
Please ensure that you are accessing the databases, ebooks and ejournals from the Library Catalogue, we recommend you don't use bookmarks, since the vendors update the web addresses to these resources...
- Why do I get a 'connection refused', try again later or 'there are too many concurrent users' message when I try to access this database?
Too many users may be trying to access the database at once. Wait a little while and then try again. Or alternatively contact your Library for advice on other relevant databases or e-journals. Shou...
- Why am I unable to connect to an article from a citation I saved?
If you cannot connect to an article that you saved or emailed, it is possible that the University Library's proxy prefix has been omitted from the link. To link to the article, enter the URL into th...
- "There is a Problem with this Website's Security Certificate" - what should I do?
The following Library resources currently display a 'website security certificate' warning: Ebrary, Lexis.com & Westlaw The Library has identified these as trusted sites and it is therefore appr...
- How do I Create an RSS Feed to the table of contents in an Online Journal?
...p. This is because in many instances RSS feed aggregators such as Google Reader or Bloglines do not support access to subscription databases or e-journals. Click on the RSS reader icon associated wit...
- How do I submit the Database Access Support Form?
There are a few ways that you can submit the Database Access Support Form once you have filled it out:
Off-campus - via the Microsoft Word 'Send' function - Go to the Round Microsoft Button (to...
- Where can I get computer skills help?
The Atomic Learning database offers just in time learning support resources. The site is web based so you can access it both on and off campus and offers an extensive range of software training v...
- Where can I find more information on EndNote?
All open access PCs on the campuses provides access to the Endnote application. This software aims to manage your references for you and to assist in the creation of appropriately structured referenc...
- How do I set up alerts in Ebsco?
Click here and select 'How to Create Search & Journal Alerts' from the list of Ebschost tutorials.
- How do I create a personalised account in Ebsco?
Creating a personalised account in Ebsco, enables users to save search results, images, videos, search alerts and web pages in a personalised folder. To view an online video on creating a personali...
- What is eJournals A-Z Search and how do I use it?
The eJournals A-Z Search, is a search tool that will assist you in locating electronic journals from the Library's collection. The interface allows you to search by journal title, subject or browse...
- What are shared folders in Ebsco and how do I use them?
Shared Folders enable EBSCOhost users to store and share items with other users such as fellow students and colleagues. Click here to view details on how to set up and use this feature. See also: ...
- How do I find what I'm looking for in Ebsco?
For a quick overview on how to search the Ebsco databases, click here to view a short video. Alternatively, click here to view the same content in a power point presentation.
- How do I search for articles in CINAHL Plus with Fulltext database?
Click here to access the Ebscohost tutorials site, from here choose from the list of CINAHL tutorials, including: CINAHL Basic and Advanced Searching CINAHL with Full Text: Basic Searching CINAHL ...
- What is Visual Search and how do I use it?
Ebsco's Visual Search enables users to group search results by subject or publication, sort results by date or relevance and filter results by date in a visual display. To view an online tutorial on ...
- Getting to know the Informit Databases & finding Australian content
...nions. Health Collection content includes research articles, reports and case studies of practical support to anyone studying or working in therapeutic, diagnostic and preventative health roles. Hum...
- I've used the 'My Account' feature in the Library Catalogue previously, but now I can't log in
This could be due to one of the following reasons: 1. You received a new student/ staff card at some point throughout the year and have yet to update this information at your library. 2. You had a ...
- How do I login to 'My Account' in the Library Catalogue?
If you are registering as a new user, you will need to present your student or staff ID card at your Library to have it registered in your borrower record. You can then view your 'My Account' by cli...