Why can't I access the full article?
This could be due to one of the following reasons: Some databases offer abstracts and citation information only; or Some journal titles may have embargoes on the most current content, use eJournal ...
- Who do I contact if I'm having trouble accessing an e-journal or database?
Please submit an Access Problems Form or contact Your Library.
- Why do some databases or e-journals need a password?
There are a number of reasons why a database or e-journal might require a separate username & password: 1. Access to some resources is restricted to certain user groups. 2. Some vendors only provide ...
- I can't access the databases off campus, what should I do?
Please ensure that you are accessing the databases, ebooks and ejournals from the Library Catalogue, we recommend you don't use bookmarks, since the vendors update the web addresses to these resources...
- Why do I get a 'connection refused', try again later or 'there are too many concurrent users' message when I try to access this database?
Too many users may be trying to access the database at once. Wait a little while and then try again. Or alternatively contact your Library for advice on other relevant databases or e-journals. Shou...
- Why do I have to log in again when I click on the browser's 'back' button?
...re-login to the resource you require.
In some cases, clicking on an "Exit" button of a particular database will also take you out of the proxy server loop.
- I can't access PDFs or full text documents in some databases, I get a content is blocked or similar message
...m blocking all pop-up windows to allowing the pop-ups that you want to see. To enable access to a database and its content: > Select > Tools > Pop up blocker > Pop up blocker settings &...
- How do I access the University's electronic resources?
...ronic resources that the University subscribes to. These include individual electronic journals and databases. The databases provide electronic access to full text journal articles; indexing & abstrac...
- How do I submit the Database Access Support Form?
There are a few ways that you can submit the Database Access Support Form once you have filled it out:
Off-campus - via the Microsoft Word 'Send' function - Go to the Round Microsoft Button (to...
- How do I enable Java and "cookies" in my browser?
...ces require Java and "cookies" to be enabled in your web browser. If they have not been enabled the database or catalogue may not work at all, or may not work correctly.
To enable Java
Firefox
...
- Why can't I access a database by going directly to their website?
Always connect to a database via the Databases page located under the Finding Information tab in the Library Website. Going directly to the web page for a database may not work from off campus.
- How do I find journal articles?
...catalogue but you can search for journal articles using the Library Databases.
From the list of databases relevant to your subject area (point the mouse at a title to see a short description of th...
- Where can I find links to other library catalogues?
...website, under Borrowing - Reciprocal Borrowing. Alternatively you can search the National Library database from here to locate resources held in libraries through out Australia
Search Libraries...
- Where can I get computer skills help?
The Atomic Learning database offers just in time learning support resources. The site is web based so you can access it both on and off campus and offers an extensive range of software training v...
- How do I use Blackboard?
The Atomic Learning database contains approximately 455 online tutorials on Blackboard including the following: Navigating in Blackboard Blackboard control panel Viewing, modifying and deleting tasks...
- Why doesn't logging into My Account in the Library Catalogue give me access to the databases?
...tems on loan, requested items, loan history and blocks. It does not however give you access to the databases. To access these, click on the title you require and then enter your webmail username & p...
- How do I export a citation in a Gale database to Endnote?
To learn how to export a citation in a Gale database (including Academic OneFile, Health Reference Centre & LegalTrac) to Endnote, click here
- How do I print from a Gale database?
To learn how to print articles available in the Gale databases (including Academic OneFile, Health Reference Centre & LegalTac, click here
- How do I email a document from a Gale database?
To learn how to email a document from a Gale database (including Academic OneFile, Health Reference Centre & LegalTrac), click here
- How do I download an article from a Gale database?
To learn how to download an article from a Gale Database (including Academic OneFile, Health Reference Centre & LegalTrac) click here